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Richmond Witney

Flagship retirement community, Oxfordshire

Situated on the edge of the thriving, historic market town of Witney in Oxfordshire, Richmond Witney is a vibrant retirement living community with a winning combination of highly desirable location, luxurious facilities, and security of lifestyle.

The flagship Richmond Witney development includes both independent living and assisted living apartments and a central care facility designed to offer owners a better quality of life in their later years. With units marketed under the banner “Retire in Style”, Jaga Strada radiators with their clean, contemporary look match, and enhance, that ethos perfectly. Resultantly, a total of nearly 400 slimline, wall-mounted Strada radiators in a variety of sizes, complemented by Jaga valves, have been used in the sitting room, bedrooms and kitchens of all the one and two bedroomed independent living apartments.

Building services consultants for the project, HC M&E, had formed a strong working relationship with Jaga from former projects and had used several of the company’s products previously. “From working together on previous projects, we knew all about the build quality and safety performance of the Jaga radiators. However what really sets the company apart from, and ahead of, other radiator manufacturers is the attention to detail and customer service throughout all stages of the project. In fact, the Jaga team possesses a strong customer service culture that is rarely matched in the building materials sector” said Kevin Jones from HC M&E.

For the Richmond Witney project, HC M&E evaluated seven different radiator models before selecting the Strada. It met all design criteria; was energy-efficient due to Jaga's Low-H2O technology inside; and was backed by an industry-leading 30 year warranty for future peace of mind.

Richmond Villages, a Bupa owned company, liked the Strada model for its aesthetics, and the fact that it allowed a compact size of radiator to be specified while still achieving the required heat outputs. Above all though, the safety and well-being of residents at Richmond Witney is prioritised and the fact that the Strada, although not an LST radiator as such, remains cool to touch at all times eliminating the risk of burns to the elderly and vulnerable residents from accidental contact was vital.

Jaga has worked on many other residential care home and village projects across the country, and as with many of these contracts, it was the quality of service offered by the company, as well as the product quality that stood out at Richmond Witney. Multiple site visits and extensive planning was conducted at the outset with the consultant and appointed contractor to ensure the project was specified and installed correctly, saving considerable time and effort at later stages of the build.

Logistics was a key factor too with phased call offs; robust packaging which meant there was zero incidence of damage to product en route to, or when on, site in Witney; split deliveries; and specific attention taken to manage every single delivery personally.


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