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Moreland House

Care Home, Hornchurch, Essex

Moreland House care home in Hornchurch, Essex, is a part-new build, part-renovated building owned by London care home operator, Abbey Total Care Group. The building is one of a number of safe, comfortable, and sustainable care homes run by the company in the area – the latter demonstrated by Moreland House winning the prize for Commercial Air Source Installation of the Year at the National Heat Pump Awards 2014.


In order to translate the efficiency benefits of the air source heat pump – which was installed as part of the Renewable Heat Incentive (RHI) – into comfortable temperatures for the building’s residents, Abbey Total Care Group sought out Jaga to supply its safe, energy efficient radiators for the building.  


“We have established a strong working relationship with Jaga at several of our care homes and Moreland House was no different,” said Kartik Patel from Abbey Total Care Group & Design and Construct London Ltd. “Low surface temperatures were essential to protect our residents – whose care always comes first – but efficient performance in conjunction with the heat pump was vital too.”


The wall-mounted Jaga Tempo DBE was installed throughout Moreland House’s bedrooms, corridors and communal lounge areas, accommodating the need for heat pump compatibility, high outputs and to ensure the safety and well-being of the building’s residents.


The Tempo works efficiently with low flow temperature heating systems, such as air and ground source heat pumps, due largely to the extra output capacity generated through Jaga’s Dynamic Boost Effect (DBE) technology. This consists of small fans being attached to the heat exchanger which draw air over the element – working quietly to improve the radiator’s output, efficiency and responsiveness, as and when an extra heat boost might be required.


In addition to this, the radiators feature Jaga’s sustainable Low-H₂O technology. This means that the radiators are low mass and low water content, requiring just a tenth of the water required by standard steel panel radiators, and reducing energy costs by as much as 16%.


To ensure the safety of the residents should they come into contact with the radiator, the Tempo DBE features cool-to-touch panelling and was installed without any exposed components. In elderly care homes – where physical frailties and conditions such as dementia make occupants extremely vulnerable to potential risks – the cool-to-touch radiators provide the peace of mind to care staff and the residents’ families that the risk of burn injuries is minimised.


“Our company’s philosophy is built around helping elderly residents enjoy their autumn years to the fullest,” added Mr Patel. “Part of that is to ensure that their living environment is as safe and comfortable as possible, and part of that is to ensure that they experience perfect temperatures at all times. Through the use of Jaga radiators, we have found the perfect, all-encompassing solution for our own, and more importantly, the residents’ heating requirements.”


Rising energy costs mean that care homes must start considering ways of reducing fuel consumption. By utilising government schemes such as the RHI to fund the installation of energy efficient heating systems, care homes can make significant savings that will ultimately benefit their residents. When systems such as heat pumps are combined with safe, low flow compatible radiators, the perfect balance of occupant comfort and sustainability can be achieved.



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