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Sales Team

Carol Auchterlounie – Business Development Manager

Over 21 years with Jaga, Carol’s highly responsive commitment to customer care has made her an invaluable member of the team. An excellent problem solver and technically astute, Carol’s approachability and wealth of knowledge have helped with countless energy saving projects across the North East and East Midlands regions.  Outside of Jaga you can find her looking after her grandchild, working with horses and walking her dogs.  Carol is passionate about animals and also loves to find unwanted pets their forever home. In her downtime Carol likes to listen to music, snuggle up with a good book or catch up on one of the latest films in the cinema.  


Tony Johnson – Business Development Manager

Covering the North West and Scotland, Tony has evangelised the benefits of Jaga’s energy efficient products for over a decade in his role as Sales Manager. A proven problem solver with deep technical knowledge, when he is not closing sales he can be found ambling the countryside or engrossing his mind in a literary classic.

Joe Franks – Business Development Manager

Jaga’s own Welsh dragon, Joe joined the company in October 2015 as Area Sales Manager for the South West and his home South Wales. Capped 20 times by Wales in basketball, Joe is a strong communicator and a proven team player – be it in-house at Jaga or as part of a construction project. As his colleagues will attest, it’s just a shame his oft-heard singing voice falls short of his sporting prowess…


Joe Vincent – SE & London (South of the Thames)

Joe joined Jaga in February 2018 as Business Development Manager covering the South Thames area. Having worked as an engineer for more than six years before moving into technical sales, Joe knows first-hand what customers need and want from HVAC products. He dislikes the ‘cheesy salesperson’ stereotype and believes in building genuine relationships with customers. A true family man, Joe enjoys family days out in his spare time and says his proudest achievement is watching his three-year-old son grow up.

Liz Fake – SE & London (North of the Thames)


Claire Swain – Northern Specification Manager

An experienced HVAC professional with more than 15 years’ experience, Clare joined Jaga in March 2018 to provide dedicated support to the growing specification market. In a previous life Clare worked as a holiday rep and could always be found topping up her tan at the beach. These days, she enjoys nothing more than spending time with family, walking her dogs and savouring the occasional glass of wine.  


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